Contact Us

Customer Support

If you need help with an order, delivery, return, exchange, or general inquiry, our support team is here to assist you.

Customer Care:
Email: contact@ellorytoys.com
Phone: +44 20 4572 7815
Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)

Business Address:
Ellory Toys – Unit 1178A
Westfield London Shopping Centre
Ariel Way, White City
London W12 7HT, United Kingdom

Response Time:
We aim to respond to all customer emails within 24–48 business hours.

Please include your order number whenever possible so we can assist you faster.

We ship worldwide. Shipping times and pricing may vary depending on your location.

Contact Us

Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.